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Where we are

Burkina Faso



iSON has been in contact centre operations in Burkina Faso since June 2011. For a leading Africa based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC and Data Cleanup services. We have close to 150 staff employed in our contact centre service delivery.

Corporate Office

ISON BPO BURKINA FASO SARL Avenue De La Concorde, 01 BP 5578 Ouagadougou 01, Tanghe Burkina Faso

+227 88850303

12°23'50.5"N 1°30'55.4"W

Ghana



iSON has been in contact centre operations in Ghana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployement & Management services. We have close to 400 staff employed in our service delivery operations.

ISON BPO GHANA LIMITED MTN Data Centre, near Tema DVLA, Tema Industrial Area, Tema, Ghana

+233 242548173

5°41'16.1"N 0°00'03.8"W

Kenya



iSON has been in contact centre operations in Kenya since February 2011. For a leading African telecom client, iSON provides Inbound Customer Service , mobile money , Inbound-Dealer Helpdesk, Outbound Sales , Retention and customer Health check , Back-Office, Social Media care, KYC, W.COM-Mailbox , Data Cleanup services, switch board services, We have 215+ staff employed in our service delivery operations. Besides Telecom, we serve automobile clients.

Head Office

ISON BPO KENYA LIMITED 3rd Floor, Fedha Plaza, Mpaka Road, Westlands, P.O.Box 102028-00101, Nairobi, Kenya

+254 780443827

1°15'48.0"S 36°48'23.6"E

Site Office

ISON BPO KENYA LIMITED Gami Business Park,Red Commercial Complex

+254 780443827

1°20'05.7"S 36°53'44.2"E

Liberia



iSON has been in contact centre operations in Liberia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployement & Management services. We have close to 25 staff employed in our service delivery operations.

ISON BPO LIBERIA LIMITED Lonestarcell/MTN, LBDI Building, Congotown, Monrovia, Montserrado County Liberia.

+234 810 900 3690

6°17'29.0"N 10°41'28.2"W

Malawi



iSON has been in contact centre operations in Malawi since July 2017. For a leading Africa based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 90 staff employed in our contact centre service delivery.

City mall, area 47, mchinji roundabout, po box 1666, lilongwe, malawi

+256 755132516

13°58'20.3"S 33°45'20.4"E

Niger



iSON has been in contact centre operations in Niger since Sep'2011. For a leading Africa based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 95 staff employed in our contact centre service delivery.

ISON BPO NIGER- SARL RCCM –NI-NIA-2013-B-2744 BP 12131, 2ème Etage, Immeuble NOUHOU BOUREIMA, Face Collège MARIAMA Quartier Nouveau Marché Niamey – Niger

+227 88850303

13°30'37.5"N 2°07'54.7"E

Nigeria



iSON has been in contact centre operations in Nigeria since June 2011. For two leading Africa based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployement & Management, Social Media care, eKYC and Data Cleanup services. We have close to 2500 staff employed in our contact centre service delivery centres. 2 of the centres are in Ibadan and one each in Abeokuta and Ilorin.



Registered Office


ISON BPO International Limited PC 11, Engineering Close, Victoria Island, Lagos, Nigeria

6°26'02.5"N 3°25'34.8"E

Location Head

Sandeep Nair

+234 8022225491

Business HR

Stephen Obasohan

+234 8022228981

Oyo State



Site Office

ISON BPO International Limited 3rd Floor, Kingsway Building, Dugbe, Ibadan, Oyo State, Nigeria

+234 8022225491

7°23'12.7"N 3°52'51.8"E

Site Office

ISON BPO International Limited The Platform, 20, Race Course Road, Opposite Gate 2, Lekan Salami Stadium, Adamasingba, Ibadan, Nigeria

+234 8022225491

7°23'53.3"N 3°53'10.8"E

Kwara State



Site Office

ISON BPO International Limited Bola Saad Building, Ahmadu Bello Avenue GRA, Ilorin, Kwara State, Nigeria

+234 8022225491

8°28'57.2"N 4°34'16.3"E

Ogun State



Site Office

ISON BPO International Limited Olusegun Obasanjo Glass House, 54 Tinubu Road, Ita-Eko, Abeokuta, Ogun State, Nigeria

+234 8022225491

7°08'21.0"N 3°19'51.7"E

Rwanda



iSON has been in contact centre operations in Rwanda since 29th March 2013. For three leading Africa based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployement & Management, Social Media care, eKYC, Data Cleanup services. We have over 300 staff employed in our contact centre service delivery centres. In Rwanda, iSON BPO has completely dominated the market with all the leading telecom companies as our clients.

ISON BPO RWANDA LIMITED Airtel Building, 1st Floor, Remera – Kisimenti, Opp. RBC (formerly ICTR), Kigali Rwanda

+ 250 727972521

1°57'26.0"S 30°06'38.8"E

Sierra Leone



iSON has been in contact centre operations in Sierra Leone since February 2013. For a leading Africa based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 70 staff employed in our contact centre service delivery.

ISON BPO S.L. LIMITED 42, Main Motor Road Wilberforce, Freetown, Sierraleone

+234 8022225491

8°28'28.2"N 13°15'42.3"W

South Sudan



iSON has been in contact centre operations in South Sudan since September 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office , IVR Deployment / Management, Showrooms Staff Deployement & Management services. We have 15 staff employed in our service delivery operations.

ISON BPO S.S. LIMITED MTN ware house

4°50'49.7"N 31°36'40.5"E

South Africa



iSON has acquired Coracall Pvt. Ltd, South Africa. Coracall is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy and Financial Services sectors. We have deployed a 400 strong team, based in South Africa – passionate about customer service and dedicated to exceeding expectations on service delivery.

ISON BPO SOUTH AFRICA (PTY) LIMITED 3rd Floor, Accord House, 2 Golf Course Drive, Mount Edgecombe, Kwa-Zulu Natal, 4300, South Africa

+27 711788405

29°42'59.1"S 31°03'11.9"E

Tanzania



iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployement & Management, Social Media care, eKYC and Data Cleanup services. We have close to 1300 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

ISON BPO TANZANIA LIMITED 1st Floor, Quality Centre, Pugu Road, Dar Es Salaam, Tanzania, P O Box 11440

+255 654766668

6°50'24.9"S 39°15'22.3"E

Uganda



iSON has been in contact centre operations in Uganda since February 2013. For a leading Africa based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC and Data Cleanup services. We have over 415 staff employed in our contact centre service delivery. Besides Telecom, we serve various other industries like Media/DTH, Technology, Education in Uganda.

Floor 2 &3, Lourdel Towers, Plot 1 Lourdel Road, Nakasero P.O.Box 9399, Kampala, Uganda

+256 755132516

0°19'53.1"N 32°34'35.8"E

Zambia



iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer HelpdeskOutbound Sales, Back-Office , IVR Deployment / Management, Showrooms Staff Deployement & Management services. We have close to 230 staff employed in our service delivery operations.

ISON BPO UGANDA LIMITED 1st Floor Kwacha Pension House, Church Road, Rhodes Park, Lusaka

15°24'53.7"S 28°17'45.7"E

India



iSON has been in contact centre operations in India since July 2013. For a leading Telecom giant, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office services. We have over 5300 staff employed in our contact centre service delivery across 8 locations in India. Besides Telecom we also serve BFSI, Ecommerce and Travel booking clients in India.

New Delhi



Registered Office

ISON BPO INDIA PRIVATE LIMITED P-61, Double Storey Building, Lajpat Nagar-4, New Delhi–110 024, India

+(91) 9899887337

gajendra.saini@isonbpo.com

Corporate Office

ISON BPO INDIA PRIVATE LIMITED Flat No. 1009 to 1013, 10th Floor, Amba Deep Building, 14 K.G. Marg New Delhi -110 001. India

+(91) 9899887337

gajendra.saini@isonbpo.com

28°37'38.6"N 77°13'25.0"E

Gujarat



Site Office


iSON has been in contact centre operations in Vadodara since July 2017. For a leading Telecom giant, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office services. We have over 830 staff employed in our contact centre.

ISON BPO INDIA PRIVATE LIMITED 3rd/ 4th Floor ,Wing-E, Siddharth Excellence ,Beside Sevashray Society,Opp.Pancham Icon,Vasna Road,Vadodara 390007. Gujarat.

+(91) 7622097772

deepak.verma@isonbpo.com

22°17'40.7"N 73°09'14.7"E

Jharkhand



Site Office


iSON has been in contact centre operations in Ranchi since June 2017. For a leading Telecom giant, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office services. We have over 744 staff employed in our centre.

ISON BPO INDIA PRIVATE LIMITED Madhuram Building, A-4, New A. G. Colony, Kadru, Ranchi - 834002. Jharkhand

+ (91) 9507037600

vishwajit.roshan@isonbpo.com

23°21'11.6"N 85°19'10.1"E

Karnataka



Site Office


iSON has been in contact centre operations in Bangalore since June 2017. For a leading Telecom giant, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office services. We have over 462 staff employed in our centre

ISON BPO INDIA PRIVATE LIMITED 2nd Floor, Concord @ Mantri, Building No 10, Richmond Road, Bangalore - 560025. Karnataka

+ (91) 98930 49474

ranjit.kr@isonbpo.com

12°57'57.7"N 77°36'08.2"E

Kerala



Site Office


iSON has been in contact centre operations in Cochin since Sep 2016. For a leading Telecom giant, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office services. We have over 385 staff employed in our centre.

ISON BPO INDIA PRIVATE LIMITED 4th Floor, Arya Bhangy, Kalamassery Main NH47, Kochi. Kerala

+ (91) 8111863999

pratheeban.h@isonbpo.com

10°04'30.4"N 76°19'40.3"E

Punjab



Site Office


iSON has been in contact centre operations in Mohali since July 2013. For a leading Telecom giant, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office services. We have over 866 staff employed in our centre.

ISON BPO INDIA PRIVATE LIMITED Plot No.4, 4th Floor, IT Park, Opp. MC Building, Sector – 67, Mohali – 160062. Punjab

+(91)9999000642

raman.arora@isonbpo.com

30°44'05.0"N 76°49'46.1"E

Tamil Nadu



Site Office


iSON has been in contact centre operations in Chennai since Sep 2016. For a leading Telecom giant, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office services. We have over 436 staff employed in our centre.

ISON BPO INDIA PRIVATE LIMITED IIFL Tower, 143 , MGR Main Road, Kandancavadi,Perungudi,Chennai Tamil Nadu,600096

+ (91) 9986101213

jeeth.kumar@isonbpo.com

12°57'57.6"N 80°14'46.8"E

Uttar Pradesh



Site Office


iSON has been in contact centre operations in Noida since Dec.2015. ISON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office services. We have over 663 staff employed in our centre.

ISON BPO INDIA PRIVATE LIMITED A-14&15, Sector 16, Noida, Uttar Pradesh

+(91) 9999903908

Gautam.khanna@isonbpo.com

28°35'22.5"N 77°18'50.3"E

Uttrakhand



Site Office


iSON has been in contact centre operations in Dehradun since July 2013. For a leading Telecom giant, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office services. We have over 1527 staff employed in our centre.

ISON BPO INDIA PRIVATE LIMITED Zones 2110 – 2140, Doon Express Business Park, Subhash Nagar, Opp. Transport Nagar, Saharanpur Road, Dehradun – 248 001. Uttrakhand

+ (91)9999000642

30°16'39.5"N 77°59'30.9"E

Myanmar



iSON has been offering DMS (Document Management Soluions), eKYC and Warehousing services in Myanmar since September 2014. The client is a leading Telecom operator of Myanmar with large scale Global operations. iSON has deployed a delivery centre with 105 seats in Yangon for the process.

Corporate Office

ISON BPO INDIA PRIVATE LIMITED AF-49, D Block, 2nd Floor, Pearl Condominium Kabar Aye Pagoda road, Yangon 11181 Myanmar

+ (95) 9968720002

16°49'02.7"N 96°09'23.7"E