We help organizations focus on their core businesses by offering tailor made solutions for industries.
We are the leading Contact Center Solution provider for telecom and BFSI in Africa.
We are the leading Business Process Management (BPM) / Business Processing Outsourcing (BPO) company with presence in 18 countries, globally.
We serve a combined customer base of 400 million worldwide in 30 + languages
We offer document management services including check-in/check-out and locking, Version control, Roll-back, Audit trail,Annotation and Stamps,Storage location
Security and access control audit trails. In addition we offer physical DMS as a service. This includes physically collecting the documents for designated locations, data entry and validation and documents warehousing.
We handle 10 million forms annually.
We help organizations to gauge the loyalty of customer relationships through Net Promoter Score (NPS). iSON assists organizations in increasing the NPS Score through various services like:
All our clients are NPS leaders in their respective segments and geographies