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Telecom

Telecom



We help telecom organizations to move from transactional processing to customer lifecycle management (CLM), enabling monitoring and reduction of cost per customer while increasing ARPU & retention.

With our comprehensive BPO service offerings, telecom service providers can benefit from:

  • Improved customer acquisition and increased market share
  • Enhanced customer satisfaction and increased customer retention
  • Reduced costs and improved profitability
  • Improved cash inflow and maximized revenue generation and reduced churn

Specialised services



  • Customer Acquisition
  • Sales Closure
  • Order Fulfilment
  • Billing Support
  • Post Sales Support
  • Technical Support
  • F A
  • HRO
  • Document Management
  • End to End process mapping and improvement

Customer Lifecycle Management



Clientele



  • Airtel

  • AIICO

  • Goibibo

  • Halotel

  • Idea Cellular

  • India Mart

  • MTN

  • Multichoice

  • Orange

  • RwandaOnline

  • Samasource

  • Simplify Digital

  • Spectranet

  • SBI Card

  • Telenor

  • Tigo Millicom

  • Toyota

  • Union Bank Nigeria

  • Vodacom

  • Zuku Wanachi

looking for a long-term business partner?