Airtel shares a great relationship with ISON BPO in Africa. We started together on the continent and over the last four years ISON BPO has enabled us give superior customer care to our rapidly growing customer base.
CEO & MD, Airtel Africa
We thank ISON for its cooperation, professionalism and support. We hope for a successful partnership that delivers the best customer care in Africa and the Middle East.
Customer Relations Head, MTN Nigeria,
Winner of Nigeria’s Women of Innovation 2012
The partnership with ISON has been a fruitful journey and we have grown in scale and scope since the beginning. ISON has been satisfactorily providing customer care to our esteemed customers since 2011. ISON's team engage extensively with us to building customer satisfaction leadership across multiple geographies.
Head of Partner Governance, Airtel Africa
Its been one year for ISON in managing the call center operations for us. I must appreciate the way ISON has streamlined the call center operations. Improvement on operational and qualitative parameters have helped Tigo in bringing customer delight. Kudos to the team!! Keep up the good work.
Head of Customer Operations, Tigo Rwanda